Privacy Policy

Cló & Clover ("we", "us") operates this website and sells dresses online. For questions about this policy or your data, contact hello@cloandclover.com.

• Order details: name, email, delivery and billing address, phone number and the items you buy
• Payment information: handled by our payment providers — we never see or store your full card details
• Marketing preferences: your email address if you choose to subscribe
• Device and usage data: pages viewed, referring site, browser and approximate location, collected through cookies
• Correspondence: anything you send us by email or through a contact form

• To process, pack, ship and, where needed, refund your order
• To send order confirmations, dispatch notices and customer-service replies
• To send marketing emails, only where you've opted in — unsubscribe at any time
• To detect and prevent fraud and to keep the site secure
• To understand how the site is used so we can improve it

We process your data to perform our contract with you (fulfilling orders), with your consent (marketing and non-essential cookies), and for our legitimate interests (site security, fraud prevention and improving our service). Some data is kept to meet legal and tax obligations.

We share data only with the service providers who make the shop work: our e-commerce and hosting platform, payment processors, shipping carriers, and email and analytics providers. Each is bound to use your data only to provide their service to us. We never sell your personal information.

Our providers may process data outside your country, including in the United States. Where required, transfers are protected by appropriate safeguards such as standard contractual clauses.

We use essential cookies to keep your cart and checkout working, and analytics cookies to see how the site is used. You can block or delete cookies in your browser settings, though the shop may not work properly without the essential ones.

Order records are kept for as long as needed for accounting and tax purposes (typically 6–7 years). Marketing contacts are kept until you unsubscribe.

Depending on where you live, you may ask us to access, correct, delete or export your personal data, object to certain processing, or withdraw consent. Email us and we'll respond within 30 days. You also have the right to complain to your local data protection authority.

This site is not intended for children under 16, and we do not knowingly collect their data.

If we update this policy we'll change the date below and, for significant changes, let subscribers know by email.