Customer Care
Terms of Service
These terms apply whenever you browse this site or place an order with us.
Agreement
By using this website or placing an order you agree to these terms. If you don't agree with them, please don't use the site.
Orders
Your order is an offer to buy. A contract is formed only when we send your dispatch confirmation. We may decline or cancel an order — with a full refund — if an item is out of stock, mispriced, or if we suspect fraud or resale.
Prices and payment
- All prices are in US dollars and may change without notice
- Prices exclude shipping, duties and any local taxes unless stated
- Payment is taken at checkout through our secure payment providers
- You confirm you're authorised to use the payment method supplied
Products and imagery
We work hard to show our dresses accurately, but colours can vary between screens and small differences in fabric, print placement and trim are natural. Sizing guidance is approximate — measurements are the best guide.
Availability
Our pieces are bought in small quantities and may sell out. Listing an item does not guarantee it is in stock at the moment you order.
Shipping and returns
Delivery is covered by our Shipping & Delivery policy and returns by our Returns & Refunds policy. Both form part of these terms.
Acceptable use
- Don't use the site for anything unlawful or fraudulent
- Don't attempt to interfere with, scrape or overload the site
- Don't resell our products commercially without written permission
Intellectual property
All content on this site — including the Cló & Clover name, logo, photography and written copy — belongs to us or our licensors and may not be reproduced without permission.
Liability
To the fullest extent permitted by law, our liability for any order is limited to the amount you paid for it. We are not liable for indirect or consequential loss. Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence.
Third-party links
Our site may link to other websites, such as social media. We aren't responsible for their content or their privacy practices.
Changes to these terms
We may update these terms from time to time. The version published when you place your order is the one that applies to it.
Contact
Questions about these terms? Email hello@cloandclover.com.
Last updated August 2026